All sale items are FINAL SALE. No exceptions.

Items must not be final sale (see below) and be returned unworn and in original condition with tags attached. Hero Shop must receive the returned item within 7 days of delivery in order to issue a refund and within 14 days for a store credit. Items received after 14 days will not be accepted and will be shipped back to you.

Please mail your return to Hero Shop, 2205 Larkspur Landing Circle, Larkspur, CA 94939.

FINAL SALE: jewelry, handbags, belts, scarves, wallets, sunglasses, gift cards, candles, skincare, fragrance, hats, and ALL sale merchandise.

Ground shipping is $25.00 or free on orders over $250.

FedEx Ground takes approx 7-10 business days to arrive and all packages are shipped with a signature required. You'll receive an email with tracking information as soon as your purchase is shipped.

We do not ship outside the US.

We offer express shipping for $40. Orders are shipped Mon-Fri before 4pm PST via 2-Day Express. If you need overnight shipping, please email info@heroshopsf.com

Our expert stylists will come to your home to help you weed out what's no longer working, identify missing items in your wardrobe, or help you pack for a trip. Book your appointment here.