Sale items are final sale.
In order to receive a refund:
- Your item must be eligible (see below)
- Your item must be received by us back in store within 7 days of you receiving it.
- Your item must be unworn, unused and in the original condition with tags attached. All footwear and accessories must be returned in the original box provided, in original condition.
If your item is received by us back in store within 14 days of you receiving it, you will receive store credit.
Items received by us after 14 days of you receiving it will not be accepted. No exceptions.
Please mail your return to Hero Shop, 2205 Larkspur Landing Circle, Larkspur, CA 94939.
FINAL SALE: jewelry, handbags, belts, wallets, swimwear, sunglasses, pins, paper flowers, gift cards, books, candles, skincare items, fragrance, puzzles, hats, tabletop items, and ALL sale merchandise.
